Testimonials

Testimonials & Reviews

Don’t just take our word for it

Visitor Feedback & Reviews

Loved the tour! Learnt lots about the city and the history of architecture. Recommend it to anyone in the city!

Maia

21-May-21

We’ve just come back from our tour of York with our guide Debbie. We’ve learnt lots of interesting facts and been taken down lots of little alleyways and seen places we would never have known existed. Debbie was friendly and informative, we will certainly be recommending it, thank you!

Brenda

01-Nov-20

Just had a great tour from a brilliant guide, Shaun. Lots of interesting points and great to listen to the history of such a great city. Highly recommended.

Jesseca and Phil

20-Oct-20

We had a great tour delivered by Keith. Can’t believe it’s free. It was so informative and we saw so much that we would have never found on our own. Would definitely recommend. Thank you very much!

Gill

10-Oct-20

I went on a 1:15pm walking tour with Richard A. The tour was very interesting and Richard A was extremely knowledgeable about York. Andrew A also added humour to the tour which made it more enjoyable. I would definitely recommend this walk to anyone who loves learning more about York.

Amanda

08-Oct-20

I was on the 1:15 pm tour with Richard and it totally exceeded my expectations. He was knowledgeable and shared a lot of interesting information about the sights and the fascinating history of York. The walk was easy as well and doable by children and seniors alike. Thanks for offering this!

Connie

04-Mar-20

Our tour was fantastic! The two and a half hours flew by as we learned about York’s rich history. Our tour guide was personable, funny, enthralling, and knowledgeable about all things York. I can’t recommend this amazing tour enough!

Emily Schlorf

07-Mar-20

Richard A was a very well informed and engaging guide today. Clearly very enthusiastic about sharing his deep knowledge about his city. He managed to keep all included and interacted with all of us along the walk showing genuine interest in his ‘guests’. Very enjoyable.

Paul and Ann

29-Feb-20

A wonderful tour, thank you to our amazing guide Peter. Very knowledgable and very accessible for adults and children alike – our daughters were enthralled.

Helen

18-Feb-20

The walk this morning with Ian as our guide was great. Thank you so much ‘ great fun!

Dorothy

10-Jan-20

‘The walk this morning with guide Richard was fantastic.’

Two guests called into the Visitor Information Centre

10-Jan-20

Thoroughly enjoyed our tour last week. Despite the less-than-ideal weather we learned lots, saw some of the most historic sites in York and were both well looked after and entertained by Fraser who did a great job. Only afterwards did we learn it was his first tour but you would never have known. An asset to your cohort of guides!

Rachel & Stephen Butt

06-Dec-19

Our tour this afternoon with Ian was marvelous! He was very knowledgeable, interesting and articulate. He clearly loves history and his adopted hometown. And thanks to you, AVG, for organizing these brilliant tours! Our group was a large, multinational, broad age-range group and clearly everyone was very engaged in Ian’s stories!

Mary Osterberg

02-Nov-19

John was an extremely knowledgeable guide. Clearly very passionate about the City of York. It was a very interesting and informative walk balanced with the right mix of history and humour. Thank you.

Ian & Jen

02-Nov-19

Great tour with John. Highly recommended.

Kinga

18-Oct-19

Fantastic tour in the rain, with a very knowledgeable guide.

Gary

18-Oct-19

Simply excellent! Very informative ‘ we were shown so many things that you wouldn’t know were there if you went around on your own. It’s free and the guide wouldn’t even take a tip.

Paul

14-Sep-19

We could not leave York without recognising the contribution to our visit’s success and enjoyment which your tour guide made as he took us on a tour of the city.rnIn short, he was professional, humorous, interesting and with an outstanding knowledge of the history of York ‘.. Thank you Colin. Thank you guides and thank you York!rn

Tina-Rosemary-Elizabeth-Ann

14-Sep-19

Thank you Richard A. rnWe laughed, learned and thoroughly enjoyed your tour. It was a delightful experience. Thank you

Deb

14-Sep-19

Simply excellent! ….. Very informative, we were shown so many things that you wouldn’t know were there if you went around on your own.rnIt’s free and the guide wouldn’ even take a tip. rn

Paul Hartnell

03-Sep-19

Thank you to Alison for a wonderful tour! We attended the 6.15pm tour on Tuesday evening, a beautiful, balmy evening! rnAlison clearly loved York very much and shared so many fascinating stories, facts and anecdotes about the city. I would definitely recommend anyone visiting York to go on one of these tours. rn

Samantha Bailey

27-Aug-19

We loved our tour with our guide. Mel was enthusiastic, knowledgeable, and engaging. We came away with a deeper sense of the history of the great city of York. It was a highlight of our trip. Can’t think of a better way to get a sense of the city than to take this tour. The 2 1/2 hours flew by. Thank you for providing it. rn

Tom Bomhof

16-Aug-19

Best city tour ever! We visited York on 6th August (family of four) and our tour guide was Mike. Full of historic knowledge, info related to town life today and real enthusiasm and love for York and England. Big thank you from Spain!rn

Manuel Rios

06-Aug-19

On behalf of the 6 people from the Swiss visiting choir a massive thank you to our amazing tour guide John who dedicated almost 3 (instead of 2) hours of his time to share his profound knowledge of, and enthusiasm about, York with us today. We all have participated in guided tours in other places before but this was a truly unique experience! We definitely recommend this tour to anyone visiting York.

Sonja

08-Aug-19

This was such a fantastic gem in York! I believe our guide’s name was Sandra. She was fantastic! So informative, funny, and a brisk walker! The reason I’m leaving feedback is because of the impact she had on my son. Something I haven’t seen in him before. At 15 yrs old, he is sceptical of all things and acts like nothing is a big deal… BUT, he still raves about Sandra’s tour. I asked what was so special and he said, \dqShe loves her town so much and she shared it with us for free!\dq I’m still not sure why it had the impact that it did, but I’m grateful for it! Great job Sandra! Thanks from us in the U.S. rn

Wendy Henderson

05-Aug-19

Barry, our tour guide, was an experienced and knowledgeable guide who clearly had an enthusiasm for the city and its history. He was a former Sheriff of the city no less! A great way to learn about York that I would highly recommend.

Chris

01-Aug-19

We enjoyed a wonderful tour with Mike around York on a drizzly Sunday morning, learning lots of history in a fun and memorable way. Listening to his talks, the city and its people really came alive for us. Thanks so much, Mike!rn

The Murdock Family

02-Jun-19

On behalf of the Rotary Clubs of Brielle and Howden, I would like to thank Richard Armistead for his expert guided tour of York yesterday. Rotarians from both Clubs enjoyed the tour and they all learnt a great deal about the magnificent city. rnI am most grateful for the time Richard devoted to guiding the Rotarians around York, it was an unforgettable experience for everyone. rnAfter the tour our guests were able to enjoy more sightseeing in York and come away with a wide selection of photographs to take back to their Club. rnOnce again, thank you for an outstanding tour.rnSecretary to the Rotary Club of Howdenrn

05-May-19

My husband and me really enjoyed the tour guided by Wendy yesterday. She explained the different periods of York’s history starting from the Roman foundation and the Roman city walks to Medieval times in the Shambles. She guided us on the city walls and showed us various beautiful hidden places. She spoke very clearly. We were positively surprised that this very professional tour was free in a time where everything has to be paid. Thank you, Wendy! rnAngela M. Germano

24-Apr-19

I had the most wonderful time learning so much about the history of York yesterday. Our guide, Wendy is so knowledgeable & passionate on advancing & preserving the history of York. She was incredibly generous with her time. I especially loved the old photos that she shared with us & all the folklore & stories around the buildings & their past residents. Keep up your good work & keep York beautiful. I will recommend all my friends & family to visit York! rnFlorianna Sing Key, Australia

24-Apr-19

I am writing with a thank you for Richard Carr, our guide on 5th April 2019. He was informative, funny and clearly passionate about the city and its history. His knowledge of some of the more hidden places in York is outstanding. Thank you Richard.rnDave Marsden

07-Apr-19

We would like to acknowledge Richard Carr’s wonderful tour of the City of York yesterday (05/04/2019) @ 10:15 am. Richard’s knowledge and passion for his home city was on display and he shared some wonderful insights and facts about York that most visitors would be unaware of or miss during their visit. Richard’s tour took us to places that do not register a mention in the tourist brochures, which we would have missed had we not taken Richard’s tour. Our sincere thanks Richard.rnCraig & Kerry Mitchell, Melbourne

06-Apr-19

Excellent tour Ken. The group obviously loved it and you balanced interesting facts with your infectious love for York. Thank you.rnMick Pilgrim

19-Mar-19

My mother and I attended today on a very, very wet and cold day for the 10.15am tour.rnOur tour guide was fantastic, very knowledgeable and very much in to what she was talking to us about. What that lady didn’t know about York’s history wasn’t worth knowing!rnWould fully recommend the walking tour to anybody of any age, especially with the lady we had today (really sorry but I forgot your name)rnDanrn

10-Mar-19

Thank you for the very enjoyable city tour (24/11/18), so much knowledge and humour from the guide on a freezing cold day. It is a great service you provide.rnKevin Millard

24-Nov-18

Thank you to Ken for the guided walk. He was very informative and my wife and I thoroughly enjoyed it. We think it is a wonderful service that you provide. Thanks again.rnBarry Gould

20-Nov-18

I am writing on behalf of the York Society of Chartered Accountants to extend our thanks to Malcolm for a fantastic tour yesterday evening (6th September). Kind regards.rnSamantha Hipkin

07-Sep-18

I am writing with a thank you for Peter, our guide today. He was informative, funny and clearly passionate about the city and its history. We learned a lot and really enjoyed ourselves on the tour. Thanks so much to Peter and to your organisation for providing this wonderful service ‘ we really appreciate it. Best wishesrnRadha from Pennsylvania

20-Aug-18

Just a quick thank you for making our day in York yesterday (19th August 2018) when your excellent tour guide John F shared his enthusiasm for and knowledge of the city with us. What a service, greatly appreciated, thank you.rnAlan Eatonrn

20-Aug-18

Yesterday we attended the guided tour of York with Charlotte (I think). We are very grateful for the service provided.rnIn the same way, we would like to congratulate you on the initiative of the association of volunteers. Thank you very much, Ana Cudos Rosales

09-Aug-18

Thank you! I went on the 13.15 tour today and I just have to say it was absolutely fantastic! There were 2 tour guides (one took a group of Spanish tourists and the other took the rest, including me) ‘ I can’t remember her name but just thank you so much! Amazing and I will definitely be doing one of them again. Wonderful guide, very friendly with an amazing amount of knowledge! Natalie Cox

08-Aug-18

An interesting and informative tour; well managed with a lot of people. Our guide, Geoff, would not take anything at all. We went back to Holy Trinity Church to make a further donation on his behalf. Thank you to Geoff and the Guides of York. David Owen

01-Aug-18

My wife, three children, and I joined Jeff, our tour leader, in the 1:15 PM tour on 1st July. We had a small group overall, maybe a dozen people total. It was a warm day, but Jeff’s energy and no-nonsense style kept the group, including our 12- and 14-year old boys, captivated and moving from site to site. Jeff’s commentary painted an excellent history of events at York, from the earliest Roman involvement clear through visits by the royal family today. In many places he added his own interpretation of history to bridge gaps and connect things, but he was always clear when doing so. We left with a whole new appreciation of the significant role York has played in England’s history, and consequently the deep history it offers. In a brief chat after the tour, Jeff explained that he’d gathered much of the info he presented from his own reading, which he said make more sense the more you read. We also discussed a few general questions that we had from our earlier travels in England, which I appreciated. Thank you to Jeff and the Association of Voluntary Guides to the City of York for this engaging and very interesting tour. We highly recommend the tour to others. Victor Impink & family

11-Jul-18

I took this FREE tour on 3rd July together with my wife and two American friends; we found it exceedingly good and very informative. The guide, Richard, was excellent, giving the information clearly while holding the interest of the group. The most amazing part of this enjoyable experience was the refusal of any gratuities offered, which in this day and age is truly remarkable – free really did mean free! Well done AVG and the City of York for providing such a first class service to tourism in your City. L Walker

04-Jul-18

Hi. I just wanted to let you know how much I enjoyed the tour I took with Margaret. She was so knowledgeable about everything and showed me so much around York. Thank you for offering this service to your visitors. It is much appreciated! Amy Teichman

04-Jul-18

The walk and commentary today was great! The guide (forgotten his name) was brilliant – full of info, knowledge and fun. I know a lot of folk would be happy to donate to some charity or other even if the tours are cost free, and a ‘labour of love’. This was the highlight of my trip to York. I have 2 brothers who have lived in York for 40 years and they both said if I had time to go on one of these tours – glad I did! Down from Aberdeen for a visit and have visited York on many occasions but never knew I was so ignorant of its history. Many thanks indeed Rob Peaker

20-Jun-18

\dqOn behalf of the Jaguar Drivers’ Club, East Midlands please accept our sincere thanks for the guided tour around the City of York on Saturday 14th April 2018. Allan, our guide, was very knowledgeable, extremely interesting and obviously very passionate about York. Everyone on the tour appreciated his style. Thank you again.\dq Robert & Jenny Ayres

14-Apr-18

I just wanted to pass on our thanks from the whole group for our walking tour with Neil yesterday. He was extremely knowledgeable and really friendly, making for a very enjoyable experience. He was patient with us for being a little late (trying to get 16 girls out of the house on time is near impossible!) and was clearly very passionate about York and all it has to offer. I’m sure I’ll be back to York at some point for another of your tours and I will recommend you to my family and friends. Thank you again, please keep up the amazing work 🙂 Caroline

30-Apr-18

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