Our daily tours begin at 10.30am & 1.15pm
For the enjoyment and safety of our visitors, tour numbers are limited to 25 visitors per tour and so pre-booking is recommended.
BOOK YOUR TOUR HERE
Our complimentary tours are intended for individuals, couples and small groups of family/friends, and tickets are limited to a maximum of 6 people per booking. Our tours are NOT available for commercial tour groups – other commercial tour guide services can be found via the VisitYork website.
Organised bonafide educational tour groups can book in advance using the Group Booking Form.
Wheelchair users are very welcome but please check with your guide on duty about the route as there are some areas especially on the City Walls where access may be difficult or impossible. Guides will be as flexible as possible about accommodating you. Please also note, dogs are not allowed on the City Walls.
On some days there is just one guide who can take up to a maximum of 25 people. On busier days there are two guides on duty for each of our twice-daily tours, and we typically split the full group into two smaller tours. Please try to arrive 5 minutes before the start of your tour, so our guides have time to greet you and arrange the tour groups.
Please note: We reserve the right to cancel the tour should circumstances, in the judgement of the guides on duty, be such that it is not safe to undertake it, for example in severe weather conditions. We also reserve the right to refuse any individual who cannot or will not observe the safety precautions.
