FAQs

Frequently Asked Questions

Tour numbers are limited per guide, so we recommend that tours be booked in advance at this link Book Online.  Once you have your ticket (there’s no need to print it out, a mobile version is fine), please arrive at the meeting point at Exhibition Square at least 5 minutes before the designated start time.

If you were not able to pre-book, you may turn at the meeting point up at the start of a tour and, subject to availability, we will try to accommodate you on a tour.

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The tours are entirely without charge, the volunteer’s reward is showing the beauty of the City to as many people as possible.

All tours depart from outside York City Art Gallery in Exhibition Square.

Simply meet your guide by our ‘tour times’ board next to the William Etty statue and the fountains outside the Art Gallery.

The final part of the tour takes us to York’s oldest street, the Shambles.

Standard tours last for between two and two and a half hours; incidentally, the tours are easy-paced, there’s no rush!

We do consider pre-booked tours for groups of 10+ visitors outside our scheduled times.

Smaller groups should join a standard tour and book via this link.

For larger groups, please contact us with details of your requirements at least two weeks before your visit to York. For such tours, we suggest a donation of £2 per person to help with our admin costs.

Please visit the Contact Us page for more details and complete the Group Booking Form.

Members of the Association of Voluntary Guides to the City of York, give their time freely to show as many visitors as possible the historic sites of this most beautiful city.

Part of the normal tour involves a walk on York’s Bar Walls. Dogs are not allowed on the walls and prams are discouraged. Also, anyone with particular difficulty with steps might find the ascent and descent a problem. In these cases, there is an alternative route where those needing to avoid the walls can rejoin the tour at a pre-arranged point.

Our tours are completely free; there is no need to offer a tip.

No, we do not enter York Minister as part of the tour.

Part of the tour includes a section of the Bar Walls, dogs are not allowed on the walls. There is an alternative route where those unable to enjoy the walls can rejoin the tour at a pre-arranged point.

We welcome families with children on our regular two hour walking tours of the city. However, we are unable to offer pre-arranged tours for groups of children under the age of 16.

Currently, tours are only offered in English.

We love welcoming new guides to the Association, please visit our AVG Guide application page or get in touch via the Contact Us page.

If your question isn’t answered by what’s on the FAQs page, please use the Contact Us page to let us know and we’ll reply by e-mail.